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Managing Optimism Biases in the Delivery of Large-Infrastructure Projects: A Corporate Performance Benchmarking Approach
Managing Optimism Biases the Delivery of Large-Infrastructure Projects A Corporate Performance Benchmarking Approach
2010/8/16
Optimism bias has been a considerable challenge in the planning and delivery of public services, particularly infrastructure mega projects. This has resulted in consistently underestimated costs and o...
The article analyses the following issues: 1) Definitions of benchmarking. Benchmarking as a management tool that has long been succefully used both in the private and public sectors to improve the ef...